Reduce refunds, and raise renewals, referrals, and raves with the 7 Pillars of a WOW Journey™ Checklist!
Are You Reducing Refunds? Raising renewals, referrals, and raves?
If you're not getting the customer engagement and retention that you should be, you might be missing some key elements in the design of your group program experience! Not sure? Grab the checklist now to fill in any gaps!
7 Pillars
The 7 pillars of a WOW Journey™—the customer journey your program needs to engage, deliver success, reduce refunds, and raise renewals, referrals, and raves!
BONUS: 5 Foundational Footings
The 5 foundational footings to build your pillars on—these are the fundamental approaches that impact all 7 of your pillars!
Next Steps
What actions to take next—how to prioritize among the rich list of checklist items (3 for each pillar, and 3 for each footing, as well as a few bonus items!
BONUS: Email Insights
MORE! Hoping for more customer retention insights! You've got it! Keep an eye open for engagement ideas, ways to apply the checklist, and more!
Get Immediate Access to the Checklist!
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